Terms & Conditions

PHONE BOOKINGS ARE UNAVAILABLE DUE TO DATA PROTECTION. THANK YOU FOR UNDERSTANDING. PLEASE BOOK THROUGH THE WEBSITE OR AT THE VENUE ITSELF.

ANY DATE, TIME, SEATING AREA OR OTHER TICKET CHANGES ARE SUBJECT TO EXTRA CHARGES OF 20% FROM THE AMOUNT PAID. THE AMOUNT DUE HAS TO BE PAID THROUGH AN INVOICE. ONCE PAID THE CHANGE CAN BE PROCESSED.

PLEASE NOTE: If our website displays ‘Sold Out’ it is likely we have limited seating available for purchase on location. Please call us to check availability.

Please make sure you check the cart and all info before you proceed to the checkout as we have a NO REFUNDS policy in place.

Terms and Conditions:

1. It is the responsibility of the customer to ensure that all ticket details are correct at the time of purchase. We take no responsibility for any errors made.
2. Tickets CANNOT be amended or changed once generated.
3. Disabled / Wheelchair users MUST book in advance to ensure that the adequate seating arrangements can be made. Please visit our on location ticket office to book.
4. ALL seating is on a first come first served basis. We advise customers to arrive 45mins prior to show time in order to gain the best seating available.
5. NO REFUNDS are available.

On booking a ticket through our internet site, you will receive an e-mail ticket.

Please present this e ticket either digital or printed at the Circus entrance.Please be aware that if the ticket cannot be presented at the time of arrival refusal of entrance might occur.

If you do not receive your e-mail ticket within a few minutes of paying, please check your Spam or Bulk folder in case it was delivered there instead of your inbox. If so, select the e-mail and click ‘This is Not Spam’.

Wheelchair Users/Registered Disabled People – please note that the seating area available is Grandstand and Sideview, no ringside is available for wheelchair access. One carer will be permitted in free per Registered Disabled Person.

Ticket office is open onsite 10 am to 8 pm daily.

The Big Top opens 30 minutes before the Show starts.

Internet ticket sale stops two hours before the Show starts.

We reserve the right to refuse admission to any Show.

Due to the hazardous nature of the presentations, we reserve the right to alter the advertised programme without prior notice.

If weather conditions are poor, we reserve the right to omit acts, and cancel Shows on the grounds of safety.

If Shows are cancelled by the Management for this reason, we will offer alternate bookings or in this circumstance only, a refund.

We ask for a contact telephone number in order to be able to advise you of any cancellations.

Shows last for approx. one hour forty-five minutes.

Prams and buggies are to be parked where indicated by staff, at owner’s risk. They cannot be taken into seating areas.

Children under two years are admitted free, but have to sit on an adults lap.

Parents and guardians are responsible for children in their care at all times, and children should remain seated during performances and be accompanied by parent/guardian at all times.

Non-flash photography and video is allowed.

Our staff are not allowed to give you their telephone numbers or e-mail addresses, the Show can be contacted via our website or Facebook.